Your Privacy Matters

Privacy Policy

Last updated: January 1, 2025

Our Commitment to Your Privacy

Secure by Design

Your data is encrypted and protected with industry-leading security

Transparent

We clearly explain what data we collect and how we use it

Your Control

Access, update, or delete your personal data anytime

1. Introduction

OnFlyGo Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

Information You Provide:

  • Account information (name, email, phone)
  • Profile details (company, address, payment info)
  • Package and shipment details
  • Communications with support

Automatically Collected:

  • Device information and IP address
  • Usage data and analytics
  • Location data (with permission)

3. How We Use Your Information

  • Provide and improve our services
  • Process transactions and payments
  • Send service updates and notifications
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We share your information only:

  • With couriers/companies to facilitate deliveries
  • With service providers who assist our operations
  • When required by law
  • With your explicit consent

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Opt-out of marketing communications
  • Export your data

7. Contact Us

For privacy questions, contact: support@onflygo.com