IndustryJanuary 6, 20257 min read

AOG Emergency Logistics: How OBC Gets Aircraft Flying Again in Hours

When an aircraft is grounded, every hour costs thousands. Learn how On Board Courier services deliver critical AOG parts faster than any other logistics solution.

OT

OnFlyGo Team

Logistics Experts

AOG Emergency Logistics: How OBC Gets Aircraft Flying Again in Hours

What AOG Really Costs

Aircraft on Ground (AOG) is the aviation industry's most expensive emergency. When an aircraft cannot fly, the financial impact is immediate and severe:

Aircraft TypeHourly AOG CostDaily AOG Cost
Narrow-body (A320/737)$10,000 - $15,000$240,000 - $360,000
Wide-body (A350/787)$25,000 - $40,000$600,000 - $960,000
Freighter (747F)$30,000 - $50,000$720,000 - $1.2M
Business Jet$5,000 - $15,000$120,000 - $360,000

A single AOG event can cost more than the entire annual logistics budget for a regional airline.

Beyond Direct Costs: The AOG Ripple Effect

When an aircraft is grounded, the impact cascades:

For Airlines

  • Passenger rebooking and compensation
  • Crew repositioning costs
  • Slot penalties at congested airports
  • Reputational damage and social media exposure
  • Cascading schedule disruptions

For MRO Providers

  • Contractual penalties for turnaround delays
  • Hangar scheduling disruption
  • Customer relationship damage
  • Lost future business opportunities

For Lessors and Owners

  • Revenue loss during grounding
  • Maintenance reserve disputes
  • Insurance complications
  • Asset depreciation concerns

Why Standard Logistics Fail in AOG Situations

The AOG Timeline Problem

Traditional shipping options cannot meet AOG urgency:

Shipping MethodTypical Transit Time
Standard Air Freight3-5 days
Express Courier2-4 days
Dedicated Charter6-12 hours (when available)
On Board Courier4-24 hours

The Parts Location Challenge

AOG parts are rarely where you need them:

  • OEM warehouses in limited locations
  • Pool stock agreements with geographic gaps
  • Rotable inventory scattered globally
  • Competitor airlines unwilling to loan

When the part is in Frankfurt and the aircraft is in Singapore, you need a solution that works in hours, not days.

How On Board Courier Solves AOG Emergencies

On Board Courier (OBC) services provide the speed and reliability that AOG situations demand.

Speed That Matches AOG Urgency

AOG RouteTraditional FreightOBC Service
Frankfurt → Singapore4-5 days14-18 hours
Miami → São Paulo3-4 days10-14 hours
London → Dubai2-3 days8-10 hours
Los Angeles → Tokyo4-5 days14-18 hours

Learn more: How Fast Is an OBC Compared to Air Freight?

Why OBC Works for AOG

  • Immediate dispatch: Courier en route within 2-4 hours
  • Flight flexibility: Multiple daily options on commercial routes
  • Customs expertise: Active management of import documentation
  • Real-time tracking: Constant visibility for operations teams
  • Hand-to-hand delivery: Direct to aircraft or MRO facility

Understand the fundamentals: What is an OBC?

Real AOG Scenarios

Case 1: Engine Component for A320 in Bangkok

Situation: Thai airline A320 grounded at BKK with fuel control unit failure. Replacement unit available at Airbus Hamburg.

Traditional option: 5 days via air freight → Aircraft grounded, 3 flights cancelled daily

OBC Solution:

  • Courier dispatched to Hamburg 2 hours after AOG declaration
  • Part on evening flight Hamburg → Bangkok via Dubai
  • Delivery to BKK maintenance 16 hours after pickup
  • Aircraft returned to service next morning

Value recovered: $180,000+ in avoided AOG costs

Case 2: Avionics LRU for 787 in São Paulo

Situation: Brazilian carrier 787 at GRU with failed flight management computer. Spare available in Seattle.

Timeline: Saturday afternoon discovery → Monday morning departure required

OBC Solution:

  • Courier collected part Saturday evening Seattle time
  • Direct flight SEA → GRU via Houston
  • Customs cleared Sunday morning
  • Part installed, aircraft released Sunday afternoon

Result: Monday schedule protected, zero passenger impact

Case 3: Landing Gear Component for 737 MAX in Dublin

Situation: European lessor's aircraft at DUB during pre-delivery inspection. Nose gear steering component required. Part in Wichita, Kansas.

OBC Solution:

  • Courier dispatched within 3 hours
  • Routing: ICT → ORD → DUB
  • Door-to-door delivery in 14 hours
  • Aircraft delivered to lessee on schedule

Contract value protected: €2.5M monthly lease payment

Building an AOG-Ready OBC Strategy

Pre-Position Your Response

  1. Map critical parts sources for your fleet type
  2. Identify backup suppliers in different regions
  3. Pre-qualify OBC providers with aviation experience
  4. Document customs requirements for each country in your network
  5. Establish authorization protocols for rapid dispatch

AOG Decision Matrix

FactorUse OBCConsider Alternatives
Aircraft valueHighLower priority routes
Schedule impactMultiple flights affectedSingle flight, rebookable
Part availabilitySingle source locationMultiple regional sources
Transit time gap>24 hours vs. deadlineWithin buffer
Customer impactPremium passengers/cargoFlexible customers

The Economics of AOG OBC

Cost Comparison: Real Numbers

FactorWithout OBCWith OBC
OBC service cost$0$4,500
AOG duration72 hours18 hours
AOG cost (narrow-body)$900,000$225,000
Passenger compensation$45,000$0
Crew repositioning$12,000$0
Total cost$957,000$229,500
Savings with OBC-$727,500

ROI: 16,067%

When OBC Pays for Itself

OBC is economically justified when:

  • AOG cost exceeds $500/hour (virtually all commercial aircraft)
  • Time savings exceed 12 hours vs. alternatives
  • Part is critical path for return to service
  • No local alternative source exists

Industries That Rely on AOG OBC

Commercial Airlines

  • Line maintenance emergencies
  • Hub disruption response
  • Seasonal peak support
  • New route launch backup

MRO Providers

  • Heavy check deadline parts
  • Customer AOG support
  • Engine shop critical components
  • Tooling emergencies

Business Aviation

  • Charter operator fleet support
  • Fractional ownership programs
  • Corporate flight department backup
  • FBO partner network

Cargo Operators

  • Freighter AOG (highest urgency)
  • Peak season capacity protection
  • E-commerce deadline pressure
  • Perishable cargo aircraft

Getting Aircraft Flying Again

In aviation, time is money—and AOG situations prove it dramatically. The difference between a 72-hour grounding and an 18-hour recovery is often the decision to deploy an On Board Courier.

Airlines and MRO providers who integrate OBC into their AOG response consistently recover aircraft faster and protect revenue.

Platforms like OnFlyGo help aviation operations teams respond to AOG emergencies within minutes, getting critical parts moving while competitors are still filling out freight paperwork.

Learn more about OBC services or explore what makes OBC different.

Share this article

Ready to get started?

Join our global network of professional couriers