Proper preparation ensures smooth deliveries and happy clients.
Documents to Carry: □ Valid passport (6+ months validity) □ Visa if required for destination □ Commercial invoice (2-3 copies) □ Packing list □ OnFlyGo custody record □ AES/ITN confirmation (if applicable) □ Letter of authorization from shipper □ Your courier credentials
In Your Bag: □ Phone with OnFlyGo app installed □ Phone charger and power bank □ Offline copies of documents (PDF) □ Pen for customs forms □ Small bag for documents □ Snacks for long journeys
Package Preparation: □ Verify contents match invoice □ Check package weight and dimensions □ Ensure proper packaging □ Photograph package and contents □ Note any existing damage □ Confirm pickup address and contact
Night Before: □ Charge all devices □ Download offline maps □ Confirm flight times □ Set multiple alarms □ Prepare carry-on bag □ Review delivery address and contact
At Pickup: □ Verify sender identity □ Check package against invoice □ Take photos (timestamped) □ Get sender signature if required □ Confirm contact numbers □ Mark pickup complete in app